Customer Service: +34 952 067 444

enen eses

FREE SHIPPING

0€ Charges on Orders Over 300€

FIXED €3,90 EXPRESS DELIVERY

On All Orders in the Iberian Peninsula

MINIMUM ORDER 60€

Login to View Our Wholesale Prices

24H DELIVERY MAINLAND SPAIN

If we Receive Your Order Before 4pm

 

Terms and conditions

 

In order to facilitate the buying process and in the interest of greater transparency, please find as follows the terms and conditions:

 

 

  1. We are wholesalers of jewelry, accessories and sterling silver. The sale is exclusively to shops and professionals. It is absolutely necessary to give us your fiscal identification or VAT number at the time of registration, without which no invoice can be issued.

 

  1.  Prices listed are wholesale, net, and do not include pertinent taxes and shipping charges. If you require the “Regargo de Equivalencia” tax to be applied to your invoices, please indicate the same during the registration process. Similarly for non- Spanish customers based in EU who have a valid EU VAT number (VIES), invoices will be issued without VAT. Otherwise, the Spanish VAT tax of 21 % will be applied.

 

  1. We have a minimum order of 60 € (€ 50 + Taxes).

 

  1. Shipping on Orders:

    Iberian Peninsula & Balearic Islands:
    Free Shipping on orders above 300 €, orders below that amount will be charged € 3,90 or as per shipper chosen.

    European destinations, Ceuta, Melilla & Canary Islands:
    We will apply a discount of 10 € for orders above 300 € , orders less than this amount pay applicable postal charges.

Other International Destinations:

Please consult us or check on the Spanish postal website: www.correos.es .

 

  1. Modes of Shipment:

    Iberian Peninsula and Balearic Islands: Redyser / Correos Express
    Canary Islands,Ceuta andMelilla: Post Office

European Destinations: To be seen.
Overseas: Post Office

 

Additionally, you can send your transport company to arrange for pickup once your order has been prepared and paid for.

 

  1. Modes of Payment:

    COD (only Mainland Spain & Balearic Islands). You will not have to pay any commission if you choose this payment method.
    Bank transfer or deposit (Please mention the order number so we may credit you accordingly.)
    Credit Card. It is a simple and secure way to pay and also completely free for the buyer.
  1. Service:


Wholesale orders are prepared within 24 working hours. In case of any discrepancy, we will contact you to confirm shipment.

 

Please note that all orders are subject to availability and if any product you have ordered is not available, we will NOT ship an equivalent until and unless we have your approval. If your order has been paid for, we will refund the difference or the total in case the order has been cancelled.

 

Orders not paid for within 7 working days will automatically be considered cancelled

  1. Satisfaction Guaranteed:

    You have 7 days from receipt of your order to return the same to us after having contacted us. Postage for all returns is to be paid by the buyer. We will proceed with a full refund once goods are received by us and checked.

 

Silver, Steel & Stone, S.L. reserves the right to terminate a sales agreement at any time, and to block the functions of purchase through their website, sending the user a notice of cancellation in writing to the email address provided as part of the Registration Data or by any other suitable means for the user to take note of said cancellation.